At Dunlop Tennis Store, we understand that your performance on the court starts with having the right equipment in your hands. That’s why we’ve designed a delivery system that’s as reliable as our pro-grade tennis gear, ensuring your order arrives when you need it—whether you’re preparing for a tournament or upgrading your practice sessions.

Key Delivery Features:

  • Worldwide shipping to over 50 countries (excluding some Asian and remote regions)
  • Two flexible shipping options to suit your timeline and budget
  • Secure packaging that protects your equipment like we protect our court surfaces
  • Real-time tracking from our Oakland warehouse to your doorstep

Our Shipping Options

Standard Shipping

For players who want their gear fast—like a perfectly timed serve.

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 days after dispatch
  • Flat rate: $12.95 USD

Ideal for: Competitive players needing specific gear before matches, coaches ordering time-sensitive equipment.

Free Economy Shipping

For patient players building their tennis arsenal—like developing a consistent backhand.

  • Carrier: EMS
  • Delivery time: 15-25 days after dispatch
  • Free on orders over $50 USD

Ideal for: Club players stocking up on seasonal gear, beginners ordering complete starter kits.

From Our Court to Yours: The Delivery Process

  1. Order Processing (1-2 days): Our Oakland-based team carefully prepares your order with the same attention to detail that pros like Carlos Alcaraz give to their footwork.
  2. Quality Check: Every racquet, apparel item, and accessory is inspected—because we know your game depends on equipment integrity.
  3. Dispatch Notification: You’ll receive tracking information the moment your order leaves our facility.
  4. Customs Clearance: For international orders, we include all necessary documentation to smooth the process.
  5. Final Delivery: Your gear arrives ready for court action, packaged to survive even the most intense shipping conditions.

Pro Tip: Order at least 3 weeks before major tournaments or training camps to account for potential shipping delays during peak seasons.

Returns & Exchanges

If your gear doesn’t perform to your expectations (though we’re confident it will), we offer a 15-day return policy from delivery date. Please contact our customer service team at [email protected] to initiate the process.

Have specific delivery questions? Our tennis-obsessed customer service team is available to help you choose the right shipping option for your needs. Contact us at [email protected] or call +1 (800) TENNIS during business hours.

Dunlop Tennis Store Headquarters:
3507 Ford Street, Oakland, US 94612