Welcome to Dunlop Tennis Store (“we,” “us,” or “our”). Just as we carefully select the finest tennis equipment for players at all levels, we’re equally committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit tennis-equipments.com.

1. Information We Collect

To serve you like a perfect first serve, we collect:

  • Personal Information: Name, email, shipping/billing address, phone number, payment details when you make a purchase or create an account.
  • Transaction Data: Purchase history, product preferences, and payment method details (processed securely through Visa, MasterCard, JCB, or PayPal).
  • Technical Data: IP address, browser type, device information, and how you interact with our site.
  • Communication Data: Emails, chat logs, or call recordings when you contact our customer service team.

2. How We Use Your Information

We handle your data with the precision of a line judge:

  • Process and fulfill your orders with ace-level accuracy
  • Provide customer support faster than a 140mph serve
  • Improve our website and product offerings like refining a backhand technique
  • Send service-related communications (order confirmations, shipping updates)
  • Prevent fraud with the vigilance of a hawk-eye system
  • With your consent, send marketing communications about new products or promotions

3. Data Sharing & Disclosure

We don’t sell your information. Like a well-coordinated doubles team, we only share when necessary:

  • Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
  • Shipping Partners: To deliver your tennis gear worldwide
  • Legal Requirements: When required by law or to protect our rights
  • Service Providers: Companies that help operate our website (hosting, analytics)

4. International Data Transfers

As we serve customers in over 50 countries (excluding some Asian regions), your data may be transferred internationally. We ensure all transfers maintain the same level of protection as outlined in this policy.

5. Data Security

We protect your information with SSL encryption—as reliable as the gut strings on a pro’s racquet. Our security measures include:

  • Secure payment processing with tokenization
  • Regular security audits
  • Limited access to personal data
  • PCI-DSS compliance for payment information

6. Your Rights

You have rights like choosing the right racquet for your game:

  • Access: Request copies of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure under certain conditions
  • Opt-Out: Unsubscribe from marketing emails
  • Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use cookies like a player uses topspin—to enhance performance:

  • Essential Cookies: Keep your shopping cart intact during checkout
  • Analytics Cookies: Help us improve site navigation and product offerings
  • Marketing Cookies: Show relevant ads (you can opt-out)

Manage cookies through your browser settings or our cookie consent banner.

8. Children’s Privacy

Our website isn’t designed for players under 16. We don’t knowingly collect children’s data.

9. Policy Updates

We may update this policy like adjusting to a new court surface. Significant changes will be communicated via email or site notice.

10. Contact Us

For any privacy questions, contact our customer service team—former players and coaches who resolve issues faster than a net cord winner:

Dunlop Tennis Store
3507 Ford Street, Oakland, US 94612
Email: [email protected]
Phone: +1 (800) TENNIS